FACTS
(CONTACT US WITH QUESTIONS AT INFO@SHERMANIL.ORG)
Security and Policing at Event.
At entry into the facility, police officer or security personnel may ask to check your bags. All bags and persons are subject to search at entry and any time during the show. Rigorous safety measures are taken to assure our guests can enjoy an incredible live performance free from concerns of their or their families safety. Police Officers and security personnel constantly walk the venue. We encourage guests to notify police/security at anytime there may be safety concern or issue.
Can I bring my own chair?
Standard size camp chairs are permitted in the general lawn area and general seating only. However, to ensure all guests have the best show experience, blankets (no larger than 5′ x 6′) are recommended and encouraged in the general lawn area.
Can I stand during concerts?
Standing is not discouraged at THE AMP. Guests are encouraged to be mindful of those around you and behind you and do the right thing so everyone can enjoy the show from their location. THE AMP staff will monitor and be available to address any concerns such as these.
Can I Smoke/Vape during the show?
Illinois law heavily regulates outdoor venues and public health when it comes to crowded areas. Smoking and vaping is prohibited in all seated areas. A designated smoking and vaping areas are designated for this purpose. See the site map for location.
ARE RESTROOMS AVAILABLE?
Yes. Restrooms are available for all guests. Each restroom has a baby changing station as well when the matters does arise. In addition, portable units are available on site for use. It is in a well lit area and staffed to assure it is clean and tidy at all times for our guests use.
What time should I get to the amphitheater?
Allow ample time to park, walk to venue and for security screening. Gates open 60 minutes prior to the start of the show, unless otherwise noted. Late arriving guests may be asked to wait for a break in the music before taking a seat.
Entry Gate Lines, Will Call/Prepurchase Lines.
There will be two lines formed upon arrival. A gate line for first time purchases and a will call/prepurchase line. The entry will be well marked to note which line you may need to be.
For the fastest moving lines at The AMP we encourage our guests to prepurchase tickets before the show. Prepurchase is available up to the start of the first performance (6:30pm to 7pm). It’s simple and fast and gets you into the venue to pick your area and enjoy the show.
Once you enter you will be provided a colored wrist band. All seating is general admission and first come first serve unless otherwise blocked off in the venue. All guests are required to wear their wristbands at all times during the show. Concessionaires will not serve guests without admission wristbands. Guests without wristbands will be asked to purchase one or be escorted out of the venue.
Do you have a lost and found?
If you believe you left or lost an item at an event held at The AMP, you may contact The Village o Sherman Hall at (217) 496-2621. The AMP is not responsible for lost or stolen items.
WHAT HAPPENS IF IT RAINS AND SHOW IS CANCELLED?
All purchases are final. No refunds will be permitted. Every attempt will be made to reschedule the performance with the performance group if possible.